Frequently Asked QuestionsFAQ
1.How easy is it to go solar
You can go solar in five easy steps with SOLCO SOLAR GROUP.
We’ll take a look at your energy needs, and tell you how much you can save by installing solar panels. We’ll also answer any of your questions about going solar. Simple, painless, and free.
We’ll stop by for a second visit to check out your roof, and gather information for our solar energy system design team. Our team will create a custom system, designed to shrink your energy bill, making going solar even easier.
Our Customer Care team will make sure all of the municipal permits and utility paperwork are taken care of. All you need to do is sit back, relax, and wait for installation day.
On installation day, you can expect us to have your solar panels up and ready in about 4-8 hours. Once we’re finished, we’ll show you how to turn the solar energy system on and off to make going solar as easy as possible.
Your local utility and municipality will need to give final permission for us to connect your solar panels to the grid and start generating clean solar energy. This is called Permission to Operate, or PTO.
2.What are the financial benefits of solar energy?
With SOLCO SOLAR GROUP’s Solar + Battery system, your home or business is powered by rooftop solar panels during the day and the energy stored in the battery at night. Maximizing the energy available from the solar and battery means the inverter will delay switching to the grid for as long as possible.
SOLCO SOLAR GROUP’s advanced energy storage systems are not only a great way to hedge against rising utility costs; they also provide valuable backup power during grid outages.
3.How quickly do you reach the Break-Even Point
Though solar is a big purchase up front, that investment quickly pays for itself in energy savings over the life of ownership. The payback schedule is accelerated by state and federal tax incentives that reward people who invest in green energy. SOLCO SOLAR GROUP'S systems are designed to deliver the the shortest ROI possible, typically between 2 to 3 years
4.Do you give guarantee and after sales service?
You're completely covered with SOLCO SOLAR GROUP's worry-free, warranty. We work tirelessly to ensure your system is operating at peak performance, partner with the most trusted equipment manufacturers in the industry, and our installation crews have 20+ years of installation experience. Our bumper-to-bumper warranty includes free equipment replacement and system repairs including all parts and labor, and the guarantee that our roof penetrations are watertight for a full decade.
5.What if my solar panels stop working?
Our Monitoring Team oversees all SOLCO SOLAR systems daily - monitoring each solar system's production so you don’t have to think twice. If something happens, or your system performance dips, we are alerted and contact you ASAP to get it fixed.
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We Can Help Yousupport
Uncertainty is uncomfortable. But for those who are already facing the impacts of extreme weather, it’s a way of life. As a national crisis continues with wildfires and severe weather on the horizon, it’s time to plan for the very real possibility of losing power when you need it most. But you are not powerless. SOLCO SOLAR GROUP is helping you take control of your energy. We will support you on the path towards a brighter future that’s sustainable, affordable, and reliable. We’ll show that we can do more than make it through.
Together, we can power through.