some questions

Frequently Asked Questions

FAQ

1.How easy is it to go solar

You can go solar in five easy steps with SOLCO SOLAR GROUP.

1. Consultation

We’ll take a look at your energy needs, and tell you how much you can save by installing solar panels. We’ll also answer any of your questions about going solar. Simple, painless, and free.

2. Design

We’ll stop by for a second visit to check out your roof, and gather information for our solar energy system design team. Our team will create a custom system, designed to shrink your energy bill, making going solar even easier.

3. Permitting

Our Customer Care team will make sure all of the municipal permits and utility paperwork are taken care of. All you need to do is sit back, relax, and wait for installation day.

4. Installation

On installation day, you can expect us to have your solar panels up and ready in about 4-8 hours. Once we’re finished, we’ll show you how to turn the solar energy system on and off to make going solar as easy as possible.

5. Activation

Your local utility and municipality will need to give final permission for us to connect your solar panels to the grid and start generating clean solar energy. This is called Permission to Operate, or PTO.

 

2.What are the financial benefits of solar energy?

With SOLCO SOLAR GROUP’s Solar + Battery system, your home or business is powered by rooftop solar panels during the day and the energy stored in the battery at night. Maximizing the energy available from the solar and battery means the inverter will delay switching to the grid for as long as possible.

SOLCO SOLAR GROUP’s advanced energy storage systems are not only a great way to hedge against rising utility costs; they also provide valuable backup power during grid outages.

3.How quickly do you reach the Break-Even Point

Though solar is a big purchase up front, that investment quickly pays for itself in energy savings over the life of ownership. The payback schedule is accelerated by state and federal tax incentives that reward people who invest in green energy. SOLCO SOLAR GROUP'S systems are designed to deliver the the shortest ROI possible, typically between 2 to 3 years

4.Do you give guarantee and after sales service?

You're completely covered with SOLCO SOLAR GROUP's worry-free, warranty. We work tirelessly to ensure your system is operating at peak performance, partner with the most trusted equipment manufacturers in the industry, and our installation crews have 20+ years of installation experience. Our bumper-to-bumper warranty includes free equipment replacement and system repairs including all parts and labor, and the guarantee that our roof penetrations are watertight for a full decade. 

5.What if my solar panels stop working?

Our Monitoring Team oversees all SOLCO SOLAR systems daily - monitoring each solar system's production so you don’t have to think twice. If something happens, or your system performance dips, we are alerted and contact you ASAP to get it fixed. 

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Uncertainty is uncomfortable. But for those who are already facing the impacts of extreme weather, it’s a way of life. As a national crisis continues with wildfires and severe weather on the horizon, it’s time to plan for the very real possibility of losing power when you need it most. But you are not powerless.  SOLCO SOLAR GROUP is helping you take control of your energy. We will support you on the path towards a brighter future that’s sustainable, affordable, and reliable. We’ll show that we can do more than make it through.

Together, we can power through.

Online Support

Our 24-hour service (+1 424 380 1176) includes Technicians who are always on call with fully equipped emergency vehicles.

We also offer around-the-clock phone support.

Online Monitoring

 We provide 24 hour monitoring.We watch for any sudden drops in energy production that may be caused by weather or damages. If a damage occurs, we will likely know before you do and will have someone sent out right away to fix the issue.